Frequently Asked Questions

Where is Self Stor-It located?

Our facility is located off Imperial, Ave at 121 Hacienda Drive in Calexico, CA 92232.

What are your office hours?

For our most up-to-date office hours, please see our facility page here.

When can I access my storage unit?

All tenants have access from 6:00 am - 10:00 PM 7 days a week.

What is a Premium or Economy Unit?

To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.

Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.

What security features are offered?

We have 24 hour surveillance, our tenants walk through the facility throughout the day, and our facilities are locked down with highly secure disc locks. We also have property protection plans.

Is insurance required?

Property Protection is required at the facility. Check with your homeowners or renters insurance to verify coverage. We can also provide you with insurer information.

Do you sell packing supplies?

Yes. We sell boxes, tape, dust covers, plastic wrapping, locks, bubble wrap, furniture protectors and bags.

What items shouldn’t I store?

Please don’t store flammables, fuels, ammunition, paints, explosives, animals, or perishables. Store very valuable items such as money, jewelry or fur at your own risk.

What sets Self Stor-It apart from other facilities?

Not only do we offer package receiving, but we also have indoor drive-thru units. This makes it possible to keep your belongings out of the heat, and dust free while you drive right up to your indoor storage unit.

Do you offer RV, Boat, or Vehicle Parking?

Yes. Self Stor-It offers affordable outdoor storage for your RV, boat, or vehicle.

How do I pay my storage bill?

Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!

What size do I need?

We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.

How does the special work?

We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.

Where is Self Stor-It located?
Our facility is located off Imperial, Ave at 121 Hacienda Drive in Calexico, CA 92232.
What are your office hours?
For our most up-to-date office hours, please see our facility page here.
When can I access my storage unit?
All tenants have access from 6:00 am - 10:00 PM 7 days a week.
What is a Premium or Economy Unit?
To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
- Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
- Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
- Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.
What security features are offered?
We have 24 hour surveillance, our tenants walk through the facility throughout the day, and our facilities are locked down with highly secure disc locks. We also have property protection plans.
Is insurance required?
Property Protection is required at the facility. Check with your homeowners or renters insurance to verify coverage. We can also provide you with insurer information.
Do you sell packing supplies?
Yes. We sell boxes, tape, dust covers, plastic wrapping, locks, bubble wrap, furniture protectors and bags.
What items shouldn’t I store?
Please don’t store flammables, fuels, ammunition, paints, explosives, animals, or perishables. Store very valuable items such as money, jewelry or fur at your own risk.
What sets Self Stor-It apart from other facilities?
Not only do we offer package receiving, but we also have indoor drive-thru units. This makes it possible to keep your belongings out of the heat, and dust free while you drive right up to your indoor storage unit.
Do you offer RV, Boat, or Vehicle Parking?
Yes. Self Stor-It offers affordable outdoor storage for your RV, boat, or vehicle.
How do I pay my storage bill?
Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!
What size do I need?
We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.
How does the special work?
We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.
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